Last updated: July 2026 · Gift Naturals, Nairobi, Kenya
Gift Naturals is a herbal wellness e-commerce business based in Nairobi, Kenya. We sell 100% natural herbal teas and wellness supplements online through our website giftnaturals.com, shipping to customers across Africa and worldwide.
When you visit our website or place an order, we collect certain information to fulfil your order, improve your experience, and occasionally market our products to you. This policy explains what we collect, why we collect it, and your rights.
📧 Questions about this policy? Contact us at giftnaturalske@gmail.com or via WhatsApp.
We collect information in two ways — what you give us directly, and what is collected automatically when you visit our site.
Information you provide:
Information collected automatically:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
Cookies are small text files stored on your device when you visit our website. We use three types of cookies:
| Type | Name / Provider | Purpose | Duration |
|---|---|---|---|
| Essential | gn_cart, gn_currency | Stores your shopping cart and currency preference so they persist during your visit | Session |
| Essential | gn_cookie_consent | Remembers your cookie preference so we don't ask again | 1 year |
| Analytics | Google Analytics 4 (_ga, _gid) | Measures how visitors use our site — pages visited, time spent, device type. Helps us improve the site. | Up to 2 years |
| Analytics | Microsoft Clarity (_clsk, _clckc) | Records anonymised session replays and heatmaps to help us understand how people use the site | Up to 1 year |
| Marketing | Meta Pixel (Facebook/Instagram) | Tracks page visits and purchases to measure ad effectiveness and enable retargeting on Facebook and Instagram | Up to 180 days |
✅ Analytics and marketing cookies are only activated after you click "Accept All". If you choose "Essential Only" or "Decline", these cookies are not loaded.
You can change your cookie preference at any time by clearing your browser cookies and reloading the page, which will show the consent notice again.
Our website uses the following third-party services, each with their own privacy policies:
When you place an order via WhatsApp, your order details are shared with WhatsApp (Meta Platforms). WhatsApp's privacy policy applies to messages sent through their platform.
We do not integrate with any payment gateway directly — payments are arranged separately via M-Pesa or other methods communicated at the time of ordering.
We share your personal data only where necessary to fulfil your order or comply with legal obligations:
We never sell your personal information to marketers or data brokers.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at giftnaturalske@gmail.com. We will respond within 30 days.
Our website is served over HTTPS (SSL encryption). We take reasonable technical steps to protect your data from unauthorised access. However, no method of transmission over the internet is 100% secure.
We do not store payment card details — all payments are handled directly via M-Pesa or communicated separately, not processed through our website.
Gift Naturals is based in Kenya and ships worldwide. When you place an order from outside Kenya, your data may be processed in Kenya and by our third-party service providers (Google, Meta, Microsoft) whose servers may be located outside Kenya.
By using our website, you consent to this transfer for the purposes described in this policy.
Our website and products are intended for adults (18 years and over). We do not knowingly collect personal data from children under 18. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised.
Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints:
This Privacy & Cookie Policy was last updated in July 2026.
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